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Global Order Fulfillment Specialist to Tobii Tech!

In case you were on the hunt for a boring job then I'm sorry to disappoint you! For all you others, keep on reading!

At Tobii tech we are open to crazy ideas. We have to be, because ingenuity often hides itself in there. With a shared passion for making technology truly adapted to us humans, we cannot wait to see eye tracking integrated in any and all technology around us. For all to use.

Tobii Tech focuses on integrating Tobii’s core eye tracking technology into VR, laptops, PC-games, Windows 10 applications, AR, mobile phones, and many more products. We also deliver the core eye tracking technology to the other Tobii Business Units. If you want to be part of pioneers that take gaze control to new, exciting mass markets, we may have just the job for you.

Let's just start off by saying that If you are looking for a boring and un-supportive job with minimal contact with the outside world then don’t read any further!
Why you ask? – Because this ad is for a a very exciting and supportive role in which you will be working closely with colleagues and customers from around the world!!!  

As our new Global Order Fulfillment Specialist, you will act as an independent function in Tobii Techs Order Management organisation. You will have the opportunity to influence the way we work and make proactive improvements. This is a 12 month temporary position with the possibility of an extension. 

You will be part of a global department and reporting to the Head of Global Customer Care who is based in our HQ in Stockholm. 

The role and responsibilities

As our new GOFS (wow, what a great acronym) you will be responsible for managing customer contact, orders and credits from both End-Users and B2B Customers. You will also be expected to help us find ways to improve, educate and help us to become better and more efficient. You will also play a key part in monitoring and handling our different channels network such as Amazon marketplaces & Newegg.

Your days will be filled with

  • Order handling and Reseller Account Management
  • Maintaining and improving existing processes
  • Communication with internal/external customers in the context of order & delivery management
  • Keeping our CRM system updated
  • Invoicing of orders and credit request handling

 All our jobs at Tobii are about innovation, passion and not the least - making things real.

We are looking for someone who

  • Excellent English skills (written and verbal) since English will be used daily
  • 2-3 years’ experience from Sales, Order management & experience with End-Users & B2B contact
  • CRM & ERP System preferably Visma
  • Experience with Ecommerce solutions such as Woocommerce

We find it to be a strong merit if you also have skills in PowerBi, Excel, Zendesk and/or Hubspot.

At Tobii we believe that diversity strengthens us. Regardless if you walk around in high heels or prefer to go barefoot; if you’re a huge gamer or if you haven’t played a game since Pacman was released; if Stockholm is where you grew up or if your roots are somewhere else. It is the pride and happiness in what we do that make us come together.

Please address your questions to Konstantin Erkenswick, konstantin.erkenswick@tobii.com and submit your resume through our website as soon as possible, don't wait! At Tobii, we move quickly!

Tobii Life

Working at Tobii is like being in the heart of innovation. Here you get to work on cool creative projects, together with passionate colleagues from all around the world. Our technology brings a voice to people with speech impairments, it helps us understand human behavior and it is revolutionizing the way we interact with technology. Life is short so we choose to spend it building high tech products that matters!

If you want to build a company rather than just work for one. If you take pride in honest hard work and want to perform freely in an open environment where you can be yourself, you will feel right at home.

It’s all about passion, innovation and making things real.

Watch this video if you want to learn more about us

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

The Tobii way

Tobii is an international company that nurtures a welcoming, friendly atmosphere and non-hierarchical mindset. In Europe, North America and Asia, we cultivate a culture where we all can be ourselves and anyone can talk to anyone, share thoughts and discuss new ideas. This creates an atmosphere where we are more work buddies than colleagues. And the same way that we care for each other on a personal level, the company cares for us as employees; offering work-life balance and great benefits. All this combined spurs career opportunities, innovative ideas and – equally important – fun at work.

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