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AAC Learning Consultant

Tobii Dynavox, named a Top Workplace, is the world leader in eye tracking and speech generating devices - products that help individuals with speech and motor impairments live a richer and more independent life. Headquartered in Stockholm Tobii covers a global market with offices in USA, Germany, Norway, Japan and China. If you want to work with meaningful products and solve interesting problems, we might be the right company for you!

AAC Learning Consultant

We give people a voice. We help people with various disabilities “speak” with their hands and their eyes, interact and communicate with technology, in completely new and often game changing ways. Have a look at our users Steve, Katie, and Stephen to get an idea of how our products can completely change people’s lives. Every day we help people with disabilities ranging from ALS and Cerebral Palsy to Spinal Cord Injury and Stroke.

The AAC Learning Consultant will be focused on generating awareness and educating the North American market on implementation strategies for Augmentative and Alternative Communication (AAC), Assistive Technology (AT), and Tobii Dynavox’s portfolio of products. This role will support Tobii Dynavox in creating and maintaining market interest, customer loyalty, and sales revenue. The AAC Learning Consultant will facilitate and support creation of insightful and engaging trainings through varied delivery methods. The ability to combine effective facilitation skills, knowledge of our customer needs, and support for the North American Sales organization are critical to the success of the AAC Learning Consultant.

The role and responsibilities

Your days will be filled with:

  • Supporting team functions

    • Demonstrating strong presentation and facilitation skills to drive meaningful and engaging learning experiences

    • Submitting proposals for local, national, and international conferences and large events.

    • Attending events to deliver presentations.

    • Supporting North American Sales in training customers in various regions

    • Supporting creation of engaging trainings and programs for customers to increase knowledge, develop skills and abilities, and successfully support the use of Tobii Dynavox products and AAC/AT

    • Demonstrating attention to detail in reporting and ASHE CE Provider compliance tasks

  • Support the business

    • Exemplifying the desired team culture and values of the organization

    • Supporting Tobii Dynavox customers and business with clinical and educational research and insights. This assumes the abilities to:

      • Effectively communicating in detail about the application of language, communication, and literacy to a broad range of individuals and professionals to support children and adults with complex communication and related needs

      • Demonstrating a strong understanding of accessibility and access methods in clinical and non-clinical settings

      • Applying current knowledge of research and best practices in AAC, AT, and related fields to enhance and evolve training content

      • Citing case studies relating to how various organizations and professionals select AAC or similar access devices and software

      • Articulating the challenges facing a clinician in providing low- to high-tech AAC from initial contact through to implementation

      • Acting as a spokesperson for the company on clinical and educational subjects

    • Promoting and supporting Tobii Dynavox products. This assumes:

      • Demonstrating competency for the entire Tobii Dynavox product portfolio which includes eye gaze technology, devices and hardware, software (including Boardmaker), and accessories and peripherals

      • Demonstrating knowledge of each product’s value to customers, product application and utilization, product implementation, and user setup/configuration

      • Demonstrating knowledge as to how specific devices/software in the Tobii Dynavox product families may be better suited to specific primary diagnoses or communication competencies

      • The ability to act as a subject matter expert to support product and development plans, learning development, product launches/updates, and ongoing needs related to product and other trainings

  • Other duties as assigned

All our jobs at Tobii are about innovation, passion and not the least - making things real.

We are looking for someone who has:

  • Master’s Degree in Speech-Language Pathology or related field

  • Current licensure / ASHA CCC preferred

  • Minimum 5 years’ experience in AAC or related field

  • Experience in a training role such as a trainer, instructional designer, or technical writer

Skills needed to be successful in the position:

COMMUNICATION & COLLABORATION SKILLS AND ABILITIES

  • Communicating effectively and influence others all levels within an organization and externally

  • Working collaboratively as part of a remote team

  • Remaining calm, professional, and focused in a stressful environment

  • Exhibiting critical thinking and consultative skills, problem solve, and maintain a customer focus

  • Communicating complex topics in a simple and straightforward manner

TRAINING SKILLS AND ABILITIES

  • Confidently delivering engaging, learner-centric trainings

  • Aligning with adult learning principles and relevant research in the field of training and development

  • Adjusting training deliveries based on the learners’ needs while maintaining appropriate structure and compliance for continuing education credits

  • Facilitating a positive learning environment in which learners feel comfortable asking questions and meeting their needs

  • Providing a high level of customer service and support to key customers and learning initiatives

  • Demonstrating strong organization skills while approaching learning programs and training events

COMPUTER SKILLS AND ABILITIES

  • MS Office and 365 - PowerPoint, Word, Excel, OneNote, Teams, Outlook; ability to effectively use Windows OS

  • Familiar with popular social media sites and applications such as Facebook and Instagram

  • Zoom

  • Favro / internal project management tool

  • Experience with Tobii Dynavox and/or Boardmaker products

OTHER REQUIREMENTS

  • Taking ownership and accountability of all assignments and work; takes initiative and doesn’t consistently wait for direction

  • Quickly comprehending and demonstrating mastery of new material and subject matter

  • Excellent organization and time management skills; detail oriented

  • Compliance with all industry, business, and team policies, processes, and guidelines

  • Willing and able to travel extensively across US and/or Canada approximately 50%
  • Some international travel may be required; valid passport required

At Tobii, we believe that diversities are what strengthen us. Regardless if you walk around in high heels or prefer to go barefoot; if you’re a huge gamer or if you haven’t played a game since Pacman was released; if Pittsburgh is your where you grew up or if your roots are somewhere else. It is the pride and happiness in what we do that make us come together.

Apply as soon as possible by our website. We handle applications ongoing, don't wait! At Tobii Dynavox, we move quickly.

Tobii Life

Working at Tobii you will find yourself in an innovative environment and work with passionate colleagues from all around the world. Our technology brings a voice to people with speech impairments, it helps us understand human behavior and it is revolutionizing the way we interact with technology.

If you want to build a company rather than just work for one, if you take pride in honest hard work and want to perform freely in an open environment where you can be yourself, you will feel right at home.

It’s all about innovation, passion and making things real.

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled

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The Tobii way

Tobii is an international company that nurtures a welcoming, friendly atmosphere and non-hierarchical mindset. In Europe, North America and Asia, we cultivate a culture where we all can be ourselves and anyone can talk to anyone, share thoughts and discuss new ideas. This creates an atmosphere where we are more work buddies than colleagues. And the same way that we care for each other on a personal level, the company cares for us as employees; offering work-life balance and great benefits. All this combined spurs career opportunities, innovative ideas and – equally important – fun at work.

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