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Product Placement & Operations Technician


What do you want to do?

Are you looking to make an impact in someone’s life, while working in a fast-paced environment?

The Product Placement & Operations Technician is responsible for repairing devices, deploying devices, shipping devices to our customers and receiving equipment from our customers.

Where you´ll work

Tobii Dynavox, part of the Tobii group, is the world leader in eye tracking and speech generating devices - products that help individuals with speech and motor impairments live a richer and more independent life. Headquartered in Stockholm Tobii covers a global market with offices in USA, Germany, Norway, Japan and China. We give people a voice. We help people with various disabilities with their hands and their eyes, interact and communicate with technology, in completely new and often game changing ways.

Our Pittsburgh, PA office is located just minutes from “Dahntahn” Pittsburgh and here you will be working with more than 200 happy Tobiians in the most dynamic and friendly environment in all of Pennsylvania. We have everything from design, development, production, and customer service and support right here on site so whatever question you have, you will find the answer in house!

Are you a fan of cornhole tournaments, nacho bars and sharing passion? Then come on daahn…

Your days will be filled with

  • Functional testing and adding software images to devices
  • Testing assembled parts to confirm operational performance and trouble shoot rejected items
  • Recording production/assemblies in Great Plains and SalesForce
  • Reviewing open orders and pick, pack and ship products and accessories to customer
  • Based upon packing slip, preparing package for shipment according to carrier instructions for UPS, or FedEx
  • Ensuring that packages are shipped on a timely basis and consulting with supervisor and internal customers regarding any shipping issues or need for clarifications
  • Receiving, inspecting and posting items back into stock daily
  • Investigating and resolving situations where items received are not properly documented in the daily receipt log
  • Based upon the trouble shooting analyzes, repairing customer devices to be fully operational
  • Calibrating and adjusting devices as needed
  • Assisting in the Repairs Department, repairing and testing
  • Entering repair estimates and repair and troubleshooting notes in Great Plains and SalesForce
  • Performing various other duties as assigned

Are you our next Tobiian?

To be successful in this role and at Tobii you need to be a positive go-getter.

We are looking for someone who has:

  • High School Diploma
  • 1-2 years related experience

Skills needed to be successful in this position:

  • Familiarity and experience in utilizing databases
  • Previous technical or computer experience
  • MS Office Word, Excel and Outlook
  • Detailed oriented
  • Ability to follow manufacturing and work instructions
  • Able to read assembly drawings a plus
  • Ability to lift and/or move up to 50 pounds

We find it to be a strong merit if you have experience working in a manufacturing environment.

Please address your questions to Jasmine.Galindo@tobiidynavox.com and submit your resume through our website as soon as possible, don't wait! At Tobii, we move quickly!

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled

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2100 Wharton St
15203 Pittsburgh Directions +1-800-344-1778

The Tobii way

Tobii is an international company that nurtures a welcoming, friendly atmosphere and non-hierarchical mindset. In Europe, North America and Asia, we cultivate a culture where we all can be ourselves and anyone can talk to anyone, share thoughts and discuss new ideas. This creates an atmosphere where we are more work buddies than colleagues. And the same way that we care for each other on a personal level, the company cares for us as employees; offering work-life balance and great benefits. All this combined spurs career opportunities, innovative ideas and – equally important – fun at work.

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