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Social Media & Community Manager

SOCIAL MEDIA & COMMUNITY MANAGER

What do you want to do?

Are you looking to make an impact in someone’s life, while working in a fast-paced environment?

The Social Media & Community Manager will be the social heartbeat of Tobii Dynavox online and in the community. They will be responsible for implementing the company’s social media strategy. They will strive to create and deliver relevant, engaging social media content to increase the awareness for the company and products, generating inbound traffic and leads while encouraging product adoption. The Social Media & Community Manager will coordinate with internal teams and sites to ensure consistency in voice and cultivating a social media referral network.

The Social Media & Community Manager will also implement the User Ambassador program and strategy, growing an active brand ambassador network to spread the word about Tobii Dynavox. He/she will have responsibility for working with User Ambassadors to organize, coordinate and support regular community events/projects in the U.S. promoting Augmentative and Alternative Communication (AAC) and Special Education solutions to our major stakeholders in the disability community.

Where you´ll work

Tobii Dynavox, part of the Tobii group, is the world leader in eye tracking and speech generating devices - products that help individuals with speech and motor impairments live a richer and more independent life. Headquartered in Stockholm Tobii covers a global market with offices in USA, Germany, Norway, Japan and China. We give people a voice. We help people with various disabilities with their hands and their eyes, interact and communicate with technology, in completely new and often game changing ways.

Our Pittsburgh, PA office is located just minutes from “Dahntahn” Pittsburgh and here you will be working with more than 200 happy Tobiians in the most dynamic and friendly environment in all of Pennsylvania. We have everything from design, development, production, and customer service and support right here on site so whatever question you have, you will find the answer in house!

Are you a fan of cornhole tournaments, nacho bars and sharing passion? Then come on daahn…

Your days will be filled with

  • Becoming an advocate of the company in Social Media spaces, engaging in dialogues, answering questions where appropriate and promoting others in areas where needed.
  • Assisting with implementation Social Media strategy, campaigns and day-to-day activities. Duties include online advocacy, writing editorial, community outreach efforts, promotions, etc.
  • Managing presence in social networking sites including Facebook, Twitter, LinkedIn, Pinterest, and other similar community sites, posting on relevant blogs, and seeding content into social applications.
  • Managing the Community program by supporting the Ambassador outreach program and build an active brand ambassador network to spread the word about Tobii Dynavox.
  • Monitoring effective benchmarks for measuring the impact of social media and outreach programs, and analyze, review, and report on effectiveness of campaigns to maximize results.
  • Regularly providing feedback and insights from social media monitoring to global product and marketing teams, to help them evolve their strategies in a timely fashion.
  • Organizing and attending events, both online and at locations nationally. This may include hosting and presenting recorded webinars, Facebook Live events etc. collaborating with partners of Tobii Dynavox and User Ambassadors.
  • Liaising with disability organizations and relevant industry associations (collaborating with others in Tobii Dynavox).

Are you our next Tobiian?

To be successful in this role and at Tobii you need to be a positive go-getter.

We are looking for someone who has:

  • Bachelor’s degree required
  • Speech Language Pathologist (CCC) background preferred

Skills needed to be successful in this position:

  • In-depth knowledge and understanding of social media platforms and their respective participants (Facebook, YouTube, Twitter, Instagram, Pinterest, etc.) and how they can be deployed in different scenarios
  • Excellent presentation skills – Seeking a dynamic presentation style with the ability to influence and empathize with varied audiences.
  • Ability to effectively communicate information and ideas in written format.
  • Extreme networker, especially in social media
  • Strong project management and organizational skills
  • Ability to understand the product portfolio/roadmap and market the benefits to key audiences.
  • Experience or knowledge of agile methodology is highly useful
  • Excellent technical skills (in the iOS and Windows environment) and can pick up new tools quickly.
  • Sales mentality
  • Requires occasional travel (25-30%), primarily within the U.S.

We find it to be a strong merit if you have Public Relations, Marketing, Sales, Community Management experience.

Please address your questions to Jasmine.Galindo@tobiidynavox.com and submit your resume through our website as soon as possible, don't wait! At Tobii, we move quickly!

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled

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Pittsburgh

2100 Wharton St
15203 Pittsburgh Directions +1-800-344-1778

The Tobii way

Tobii is an international company that nurtures a welcoming, friendly atmosphere and non-hierarchical mindset. In Europe, North America and Asia, we cultivate a culture where we all can be ourselves and anyone can talk to anyone, share thoughts and discuss new ideas. This creates an atmosphere where we are more work buddies than colleagues. And the same way that we care for each other on a personal level, the company cares for us as employees; offering work-life balance and great benefits. All this combined spurs career opportunities, innovative ideas and – equally important – fun at work.

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