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Director, North American Learning

DIRECTOR, NORTH AMERICAN LEARNING

What do you want to do?

Are you someone who understands the importance of learning?

Are you looking to make an impact in someone’s life, while working in an ever-changing environment?

The Director of North American Learning serves as the leader of this team and is responsible for all facets of the team’s impact and how Tobii Dynavox successfully leverages training to support our customers, our business, and growing our industry.

This role manages a combination of managers and individual contributors who support the mission of the team.

Where you´ll work

At Tobii Dynavox, we understand that many roadblocks exist to giving people a voice of their own and access to the tools and technologies to live richer and more independent lives. Our Learning Team was formed to empower individuals to overcome these roadblocks in North America through creating and facilitating engaging, learner-centric, high quality learning programs, experiences, and resources. We believe that through learning, we can support Tobii Dynavox’s amazing values, mission, and brand promise – Power to be You!

Our Pittsburgh, PA office is located just minutes from “Dahntahn” Pittsburgh and here you will be working with more than 200 happy Tobiians in the most dynamic and friendly environment in all of Pennsylvania. We have everything from design, development, production, and customer service and support right here on site so whatever question you have, you will find the answer in house!

Your days will be filled with:

  • Direct overall North American Learning priorities, projects, programs, and productivity with input from stakeholders and customers
  • Evolve the role of Learning in the company while aligning with strategic business objectives
  • Simplify, streamline, and scale North American Learning team operations while maintaining a customer focus
  • Support the team in training thousands of professionals via varied delivery methods each year
  • Support team members responsible for expanding and maintaining compliance for our ASHA CEU program
  • Manage all facets of training deliveries including scheduling, evaluations, and ROI
  • Manage all facets of internal Sales team trainings including the onboarding program, continuing education, sales director trainings, and supporting the mentorship program
  • Ensure the work and direction of the Learning Design team aligns with the Learning Delivery and Internal Training teams’ work and direction
  • Benchmark and grow role-based competencies within the Learning team to evolve effectiveness and impact of the team; coach and mentor team members when appropriate
  • Direct the strategy and expanded implementation of external learning management system (LMS) and provide guidance and feedback for the future implementation of our internal LMS
  • Fully develop the strategy around “training as selling” and communicate it broadly across the organization to promote understanding and alignment
  • Support the Learning Design team in developing certification programs and aiding in the implementation of programs for internal and external learning audiences
  • Develop a paid training strategy to monetize training as a service in North America and offset cost of business
  • Promote collaboration and sharing of best practices globally and interdepartmentally

Are you our next Tobiian?

To be successful in this role and at Tobii you need to be driven toward organizational improvement.

We are looking for someone who has:

  • Bachelor’s degree or higher
  • 5+ years of experience in training leadership roles with project work in multiple modalities of training delivery
  • 5+ years of experience in training project management, training program management, learning systems and technology administration management, and performance improvement initiatives
  • 5+ years of experience in Augmentative & Alternative Communication (AAC) and/or Assistive Technology (AT) roles, desirable
  • 3+ years of experience with performance and business interventions with scopes that span beyond training needs alone
  • 2-3+ years of experience leading departments
  • 3+ years of experience collaborating with sales organizations in a leadership role
  • Able to work beyond typical hours of business when needed to support the team, business, and customers
  • Able to travel domestically and at times, globally, based on the business needs; holds valid passport
  • Based in Pittsburgh, PA
  • Able to spend 25%+ of time in the field engaging with Learning and Sales team members and customers to gather input and feedback

Skills needed to be successful in this position:

  • Demonstrated commitment to customer success; able to facilitate discussion to effectively solicit input
  • Demonstrates a high level of emotional intelligence and ability to adapt to ambiguity, communicating and collaborating with different personality types, leading through culture changes, and maintaining composure through frequent change
  • Exemplifies the desired culture and philosophies of the organization and team
  • Proven ability to lead at a tactical, operational, and strategic level simultaneously
  • Proven experience facilitating change and evolving teams, processes, and service agreements
  • Proven ability to go beyond training to create and implement performance- and results-based interventions
  • Exhibits influence without authority globally and by sharing data and insights across all levels of the organization
  • Demonstrates analytical skills to derive insights from data and make strategic and tactical plans for the team; communicate these throughout all levels of the organization effectively
  • Exhibits strong organizational skills and ability to tackle multiple tasks while managing time effectively in a face-paced, evolving environment
  • Possesses strong understanding of – or ability to quickly learn – our industry and business
  • Demonstrates understanding of adult learning and modern training principles and approaches including needs analyses that tie to customer and/or business results, creation, delivery, evaluation, learning technologies
  • Proven technology savviness with the ability to quickly learn and master new technologies as well as apply available technologies to support processes and policies; demonstrated abilities using Microsoft 365 as well as project management and dashboard reporting tools
  • Demonstrated self-starter, self-accountable, and able to work independently with minimal supports while maintaining a collaborative approach to implementing new ideas
  • Exhibits ability to comprehend and apply new material and subject matter quickly
  • Demonstrates fiscal responsibility
  • Proven success managing remote teams and projects

It’s all about innovation, passion and making things real.

Please address your questions to Jasmine.Galindo@tobiidynavox.com and submit your resume through our website as soon as possible, don't wait! At Tobii, we move quickly!

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled

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Pittsburgh

2100 Wharton St
15203 Pittsburgh Directions +1-800-344-1778

The Tobii way

Tobii is an international company that nurtures a welcoming, friendly atmosphere and non-hierarchical mindset. In Europe, North America and Asia, we cultivate a culture where we all can be ourselves and anyone can talk to anyone, share thoughts and discuss new ideas. This creates an atmosphere where we are more work buddies than colleagues. And the same way that we care for each other on a personal level, the company cares for us as employees; offering work-life balance and great benefits. All this combined spurs career opportunities, innovative ideas and – equally important – fun at work.

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