Technical Writer
Are you looking for a place where you can be an important part of creating new ways of working, think outside the box and in the meantime working in a company with high tech cool products?
We are the global leader in eye tracking, a position we earned through our passion for technology and our ambition to create tech for a better future. Our journey began over 20 years ago when we delivered the world’s first plug-and-play eye tracker. Since then, we’ve been on a mission to build technology that understands human attention and intent. Our diverse client roster includes carmakers, science labs, elite sports teams, UX design agencies, and many more. Our audience is fascinating, and our growth potential is huge!
Headquartered in Stockholm, Sweden, Tobii covers the global market with offices in Belgium, China, Germany, Ireland, Japan, Switzerland, Romania, Taiwan, the UK, and the US.
If you want to work with an enabling technology with the potential to help solve some of the world’s greatest challenges, then we might be the company for you.
Are you our next Tobiian?
This role is a fixed-term one (1) year contract.
As our Technical Writer, you will create written material, provide both online and offline user manuals, tutorials & blog posts. You will develop a comprehensive and user-friendly documentation that translates complicated information into easily understood content that users can understand. You will amaze our customer and provide them a coherent and flawless customer onboarding and experience.
A week could look like this:
- Write, edit, publish, and distribute new and existing content, and work closely with various departments (Customer Services, Marketing, Product Management, and R&D) to participate in and understand projects and their specific requirements
- Gather information from Subject Matter Experts (SME) to develop, organize, and write user manuals, tutorials, technical specifications, API manuals, and metrics reports
- Work with product development teams (Product Managers, Product Owners, Customer Services) to plan and prioritize work related to product releases
- Develop content in different forms for maximum usability with varying product tones, yet with a consistent and cohesive brand voice
- Build-up, adhere to, and uphold style guides, company-specific documentation standards, and terminology requirements
- Review existing publications and recommend revisions, changes, and/or enhancements in approach, scope, and format
- Drive the technical review process
- Additional: Create digital content (graphics, videos, voice-over demos, animations)
To succeed in this role, we would love you to have:
- 2-4 years of industry experience as an effective technical writer
- Bachelor’s degree in a relevant technical field
- Experience writing documentation and procedural materials for multiple audiences
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- Experience using XML authoring tools to create documentation
- Firm understanding of the systems development life cycle (SDLC)
- A native of English language or superior written and verbal communication skills
- Proven ability to quickly learn and understand complex topics
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization, including attention to detail and organization
Not a hard requirement, but a good merit if you have:
- Experience using Canva or Adobe Creative Cloud
- Experience as an Instructional designer
- Experience in software development
Sounds like you?
Let us know about your background, experiences and where you’re heading. Due to GDPR, we will only review those applications directed to our career page - so please submit your resume or LinkedIn profile through the apply button!
Being a Tobiian
We believe in diversity and equal opportunity. At Tobii we want you to be yourself and we welcome applicants from all walks of life. It’s all about passion, innovation and making things real. Each day is different here at Tobii, hopefully, this is something that motivates you! We want you to be comfortable at work, as long as you feel that's who you want to be. We're looking for a good personal fit and believe that diversity is the spice of life!
- Departments
- Customer Service and Tech Support
- Locations
- Sweden
- Employment type
- Contract
- Flexible work policy
- 60% at the office 40% your preference
The Tobii way
Tobii is an international company that nurtures a welcoming, friendly, and non-hierarchical environment. Across our offices in Europe, North America and Asia, we have a culture where we can be ourselves, talk to anyone, share thoughts, and discuss new ideas. We also make sure to look out for each other on a personal level, and Tobii makes sure to do the same; offering an attractive work-life balance and great benefits. We think this fosters innovative ideas, a creative workplace and – equally important – a fun place to be!
About Tobii
Founded in 2001 and headquartered in Stockholm, Tobii is a Swedish tech company listed on the Nasdaq Stockholm (TOBII) since 2015. Tobii is the world leader in eye tracking, employing about 600 people with a vision of a world where all technology works in harmony with natural human behavior.
Technical Writer
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